How to Make a Complaint

Last updated: October 2026

We want every homeowner who reaches Headedtap Tree Service to get fair and honest treatment. If something went wrong, tell us. This page shows how to file a complaint and what comes next. It is a general template. It is not legal advice.

What You Can Raise

You can write to us about:

• Your experience when you called or contacted Headedtap Tree Service
• How we handled your personal information
• Anything on this site that looks unclear or wrong
• How a provider we connected you with behaved

If the Problem Is a Provider

Providers in our network are independent businesses. Each one answers for its own quotes, prices, work, and customer service. If you have a problem with tree work on your property, start with the provider. Keep a written record of what you say and what they reply.

Still tell us. Feedback helps keep our network honest. Providers who keep falling short may be removed. Please know that Headedtap Tree Service cannot settle contract disputes, refund a provider's work, or make choices for a provider.

How to File

Email contact@headedtap.living. Please include:

• Your name and how to reach you
• The date you contacted us or the provider
• The number you called or the form you used, if you recall
• The provider's name, if you know it
• A clear account of what happened and what outcome you want

After You Write

We will confirm receipt by email, usually within a few business days. Then we will look into what happened. That may mean contacting the provider. After that, we will reply with what we found and any steps we plan to take.

Still Not Happy?

If our answer does not satisfy you, reply and ask us to take another look. You can also reach out to your state consumer protection office or attorney general, or to your local Better Business Bureau. For problems with a licensed contractor, a state or local licensing office may help too.

Contact

Email: contact@headedtap.living